Privacy Policy
FRANCK — PRIVACY POLICY
Last Updated: January 2026
This Privacy Policy describes how Franck, Inc., a Delaware corporation ("Franck," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you visit our website or interact with our services (collectively, the "Services").
This Policy is intended to comply with applicable U.S. privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CPRA").
1. Information We Collect
We collect the following categories of personal information:
A. Information You Provide Directly
You may provide personal information when you:
- Submit an inquiry
- Request a proposal
- Communicate with us
- Make or facilitate a payment
- Subscribe to updates
This may include:
- Name
- Email address
- Phone number
- Company or business name
- Event details
- Billing or payment information (processed by third-party payment processors)
B. Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages viewed and interactions
- Referring URLs
This information is collected using cookies and similar technologies.
2. How We Use Personal Information
We use personal information to:
- Respond to inquiries and requests
- Coordinate event-related procurement and logistics
- Facilitate payments and transactions
- Communicate updates and operational information
- Improve and operate our Services
- Comply with legal obligations
We do not use personal information for automated decision-making or profiling that produces legal or similarly significant effects.
3. Sensitive Personal Information
We do not intentionally collect or use sensitive personal information (as defined under CPRA) beyond what is necessary to provide the Services or comply with legal requirements.
We do not use sensitive personal information for purposes requiring a "Right to Limit" under CPRA.
4. How We Share Personal Information
We may share personal information with:
A. Service Providers
Trusted third-party service providers that assist with:
- Payment processing
- Analytics
- Communications
- Website operations
These providers are permitted to use personal information only as necessary to provide services to Franck.
B. Vendors and Event Participants
Where necessary to coordinate event-related services, we may share limited information with third-party vendors or venues strictly for fulfillment purposes.
C. Legal and Compliance
We may disclose personal information if required by law, legal process, or to protect the rights, safety, or property of Franck or others.
5. Sale or Sharing of Personal Information
Franck does not sell personal information.
Franck does not share personal information for cross-context behavioral advertising.
Accordingly, Franck does not respond to "Do Not Sell or Share" signals at this time.
6. Cookies and Analytics
We use cookies and similar technologies to:
- Understand how visitors use our website
- Improve functionality and performance
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
7. Data Retention
We retain personal information only as long as reasonably necessary to:
- Provide the Services
- Fulfill the purposes described in this Policy
- Comply with legal and accounting obligations
You may request deletion of your personal information, subject to legal retention requirements.
8. Your California Privacy Rights
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and disclose
- Access your personal information
- Correct inaccurate personal information
- Delete your personal information
- Not be discriminated against for exercising your rights
To exercise your rights, contact us at hello@shopfranck.com.
Verification
We may verify your identity before responding to requests. You may designate an authorized agent to make a request on your behalf.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our Services are not directed to children under 16, and we do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.
12. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact:
Franck, Inc.